What are companies doing with regards to 'Leadership'

What affect will focus on the 'Leadership' factor have?

Leadership - How employees feel about the head of the organisation, senior management and the organisation's values and principles

Leadership has the biggest influence on how employees feel about the organisation.

Leaders need to create inspiring visions and provide clear direction to positively Impact the
My Company factor.

When it comes to
Wellbeing, no amount of free fruit or stress busting classes are going to address an imbalance. Employee Wellbeing is a by-product of the leadership and management culture.

If there’s pressure at the top of your organisation, it won’t take long to be felt throughout.

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Utilities

Energy Saving Trust

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Four social committees have their own events fund to organise get-togethers in and around the Trust's offices in London, Belfast, Edinburgh and Cardiff, from festive and Halloween parties to bake sales and other fundraising activities. There are also virtual events, from wellbeing activities to one celebrating the Trust's 30th birthday.

'Getting to know our leaders' sessions have been introduced, with colleagues interviewing them about their career journey. The idea is to inspire those keen to progress at the Trust. The organisation has also invested in a new Learning and Development Manager to help staff map their career paths and identify training needs.

There are plans for listening groups across the Trust to dig deeper into engagement survey results. The leadership team wants to understand better why people feel the way they do, so they can address the issues and make plans to resolve them in a meaningful and impactful way.

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Technology

Kubus

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The company takes a transparent approach to business with regular team catch-ups, weekly management meetings – which managers can take from to brief their staff – and monthly all-employee calls. The purpose is to update them on strategy and performance and allow them to ask questions anonymously if they’d prefer.

Employees are involved in company life before they start, with invitations to lunch and social events. During their induction period, they meet all department heads and have regular HR catch-ups. There’s also an induction survey after four weeks for the new starter to give feedback on their experience and suggest improvements.

The company’s at the start of its journey to becoming more sustainable with a new employee-led sustainability group looking into areas such as reducing carbon footprint and giving back to the community. The IT reseller is also working with local charity Young Gloucestershire and the British Red Cross as their charity partners of the year.

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Charity's

Age Well East

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Employees at Age Well East are provided with opportunities for personal development through Reflective Practice sessions and one-to-one meetings, where they can express their interest in specific training or skills enhancement.

The organisation prioritises employee wellbeing by offering an Employee Assistance Programme, wellbeing seminars and maintaining a menopause policy. This demonstrates its commitment to supporting employees in managing work-life balance and personal health.

Leadership at Age Well East is characterised by transparency and regular communication with the team. Monthly updates from the CEO and an open-door policy from leaders create a supportive and engaging work environment.

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Leisure & Hospitality

Imago Venues

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Imago Venues is a real living wage employer, demonstrating its commitment to a fair deal. Initiatives such as the Helping Hands program support team members in financial crisis, ensuring they feel valued and treated fairly.

The wellbeing group, access to the group gym and pool, and the provision of mental health first aiders showcase Imago Venues' dedication to employee wellbeing, helping to balance work and personal life.

Imago Venues' leadership is open and communicative, with the CEO promoting an open-door policy. Regular meetings ensure key business information, goals and progress are transparently shared.

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Leisure & Hospitality

Bristol Airport

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Colleagues and their families have access to a 24/7 Employee Assistance Programme, and employees can utilise private medical insurance via BUPA which covers pre-existing conditions and mental wellbeing support. The organisation also offers Group Income Protection to provide financial support in case of long-term absence when Company sick pay is exhausted.
Bristol Airport has a clear vision, purpose, strategy, and values, which were workshopped with all colleagues so that they were not seen as “top down”. The annual business plan and deliverables are allocated against its strategic intents, and there are KPIs for all key deliverables reported on a monthly basis on the company intranet.
Every year, the organisation recognises Employee Appreciation Day and issues rewards such as Love to Shop vouchers. It has also recently introduced “Appreciate Rewards” which is linked to its recognition scheme. This allows managers and operational duty managers to enhance recognition with a monetary reward.
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Not For Profit Body's

Cairngorms National Park Authority

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Cairngorms National Park Authority managers ensure their teams feel supported and trusted. The Managing with Impact training course equips them with the skills to manage difficult behaviours, apply organisation’s policies consistently and balance the demands of their roles with being good line managers.
The Cairngorms National Park Authority prioritises staff wellbeing with initiatives like the Menopause Support Policy, Neurodiversity Policy and Mental Health First Aiders. The reduction of the working week to 36 hours and the introduction of a Hybrid Working Policy further support work-life balance.
Leadership at the organisation is approachable and engaging, with the CEO providing regular updates and insights into his role through a blog. The blog includes personal information too such as what he's been up to at the weekend. Senior Management Team meetings are held bi-weekly, ensuring all senior members are involved in decision-making.
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Not For Profit Body's

Edinburgh Leisure

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The organisation offers all employees free access to its facilities. This includes access to swimming, a gym, classes, wall climbing, and play golf. It also offers free annual (and confidential) health checks. These give employees feedback on fitness, glucose levels, cholesterol and other health measures, and are conducted by trained gym staff.
The CEO shares regular email updates with employees, where she can highlight any key events and update on performance and completion of key projects. The organisation also has a fortnightly in-house online magazine called a Quick Ello. This is used to share both business updates and updates of personal interest (employee achievements, fundraising activity etc.).
The organisation’s 'celebrate' portal gives employees access to shopping discounts, a bike to work scheme, and childcare vouchers. All employees can use the system to send a card to a colleague to say thank you or to recognise great work - the cards are all themed around Edinburgh Leisure’s values and ways of working.
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Recruitment

Empiric

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The organisation’s Senior Leadership Team collaborate and influence positively to create a supportive, inclusive, and empowering culture. They share their knowledge and insights with each other, every employee and their clients.
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Law

Frettens Solicitors

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Frettens Solicitors' leadership is visible and accessible, with the Managing Partner maintaining an open-door policy. Regular 'strategy briefings' and 'first Thursday briefings' help to communicate key strategic aims and organisational information, fostering a transparent work environment.
The firm promotes a healthy team spirit by organising well-attended events throughout the year, such as the annual karaoke and Chinese night, summer BBQ, and the Christmas party, providing opportunities for fun and team bonding.
The organisation prioritises the wellbeing of their employees by offering a generous benefits package which includes private healthcare, life insurance, pension contribution, flexi-time and free/subsidised parking. It also offers a cash back health care plan providing access to mental and physical health care.
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Leisure & Hospitality

Go Ape

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During the organisation’s annual Founders' Awards, five co-owners are rewarded by the founders for having shown significant commitment to the company values. This ensures the continued communication of the importance of these values, the commitment of the organisation to its co-owners, and encourages team members to live by them every day.
Go Ape supports Trash Free Trails. In December, its Banana HQ crew went litter picking for their ‘Do the right thing day’. They teamed up at High Lodge Thetford for a trail clean and a #PurposefulAdventure. The team picked up over 300 items of ‘trash’ including drinks cans, nappies, crisp packets, and a plastic dagger!
Senior managers have recently undergone a one-to-one coaching programme with an external provider to work with them to bring out their individual strengths and improve their areas of weakness. They have formal management development training through the firm's Two Steps Better programme, and they can also get funding for professional qualifications.
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